This Privacy Policy applies to the Nuneaton Podiatry Clinic website and services (the "Service") created and provided by OnlyApps Limited on behalf of Nuneaton Podiatry Clinic ("Service Provider", "we", "us"). The Service is intended for use "AS IS."
Information Collection and Use
The website may collect limited technical information when you visit and use it, including:
- Device IP address
- Device model, operating system version, and browser information
- Time and date of website use
- Pages viewed within the website
- Time spent using specific features
- Crash logs and diagnostic data
The website does not collect precise or real-time geolocation data.
Health Data and Medical Information
When you book an appointment or contact us, you may provide health-related information such as:
- Medical history and conditions
- Foot and lower limb health information
- Treatment history
- Consultation notes and records
Local-Only Processing
All health and medical information is processed and stored securely in accordance with healthcare data protection regulations.
This data is NEVER shared with third parties for marketing purposes, is NEVER sold, and is NEVER used for advertising.
No External Storage for Marketing
- We do not share, upload, or transmit health data to analytics providers, advertisers, or third parties for marketing purposes.
- All health data remains securely within our protected systems in compliance with healthcare regulations.
Usage
Health information is used only to provide podiatry services, treatment, and continuity of care as required by healthcare regulations.
Personal Information
You may choose to provide personally identifiable information (e.g., your name, email, phone number when contacting us or booking appointments). This information is used solely for providing podiatry services and support purposes.
Third-Party Access
The website may share anonymized diagnostic information (such as crash reports) with third-party tools for website maintenance and improvement.
These reports never include health data, personal identifiers related to health, or user-specific health insights.
Health Data is Never Shared for Marketing
We do not share, sell, rent, or transmit health data for marketing purposes under any circumstance.
Possible Disclosures of Non-Health Data
We may disclose non-health data:
- To comply with legal requirements
- To protect user or public safety
- To service providers working under confidentiality agreements
- With your consent, to medical professionals such as your GP or consultant to allow continuity of care
Opt-Out Rights
You may stop all non-essential information collection by adjusting your browser settings or contacting us directly.
You may also request restrictions on how we use your personal information by contacting us.
Data Retention Policy
The Service Provider retains User Provided Data (e.g., contact information, appointment records) for as long as needed to provide services and comply with legal obligations.
Podiatry records are retained for a minimum of 8 years after the last appointment, in accordance with healthcare regulations. For customers who are not patients but may have purchased products, we will keep any data for a minimum of 6 years in line with tax legislation.
To request deletion of personal data, contact: John@nuneatonpc.co.uk
Children's Privacy
Our services are available to patients of all ages with appropriate consent. We comply with all regulations regarding the protection of children's health information.
Security
We implement administrative, physical, and technical safeguards to protect all information, including health information, in compliance with healthcare data protection regulations.
All data is stored securely and access is restricted to authorized personnel only.
GDPR / UK GDPR Compliance
If you are located in the UK or EU, you have the right to:
- Access personal data
- Request correction
- Request deletion (subject to healthcare record retention requirements)
- Restrict processing
- Withdraw consent
Contact: John@nuneatonpc.co.uk
CCPA Compliance
We do not sell personal information.
California residents may request disclosure or deletion of non-health personal data by contacting the Service Provider.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically.
Updates will be posted on this page.
Continued use of the Service indicates acceptance of all changes.
Effective Date: 2024-01-01
Your Consent
By using the Service, you consent to the processing of your information as described in this Privacy Policy.
Contact Us
For privacy questions or data requests, contact:
John Canner
Nuneaton Podiatry Clinic
Unit 3, Centenary Business Centre
Hammond Close
Attleborough Fields Industrial Estate
Nuneaton, Warwickshire
CV11 6RY
Phone: 07855 062 091
Email: John@nuneatonpc.co.uk